Accessibility Statement for
Hotel Sorrento

Hotel Accessibility  

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces. 

Accessible Public Spaces 

1. Regular doors at the main entrance 
2. Step-free access to the lobby 
3. Wide, wheelchair-friendly corridors and pathways 
4. Wheelchair-accessible lobby and check-in counter 
5. Elevator access to all floors 
6. Accessible restrooms at lower lobby and ADA parking 
7. Step-free access to the restaurant and bar 
8. Accessible restaurant seating and large-print menus available 
9. Service animals are welcome 
10. Accessible fitness center at lower lobby 

Accessible Guest Room Spaces 

1. Wide doorways for easy wheelchair access 
2. Low beds in select rooms 
3. Standing shower only in select rooms, shower chairs available upon request   
4. Partial ADA-compliant bathroom with grab bars near the toilet and shower 
5. Lowered light switches, and other controls at accessible heights 
6. Lowered sinks, counters, and closet rods for ease of use 

Website Accessibility  

Hotel Sorrento is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. 

Conformance status 
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hotel Sorrento website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards. 

Compatibility with browsers and assistive technology 
Hotel Sorrento Website is designed to be compatible with the following assistive technologies: 

1. Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies 

Technical specifications 
Accessibility of Hotel Sorrento Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: 

1. HTML  
2. WAI-ARIA 
3. CSS 
4. JavaScript  

Limitations and alternatives 
Despite our best efforts to ensure accessibility of Hotel Sorrento Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below. 

Known limitations for the Website: 

1. Tripadvisor, Instagram, Facebook, Yelp, etc. 

Feedback & Contact 

We welcome your feedback on the accessibility of Hotel Sorrento Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.  

Phone: 206.622.6400 
E-mail: info@hotelsorrento.com 
Hotel address: 900 Madison St, Seattle, WA 98104